1. Login to Zeniar Portal at https://zeniar.com/portal
2. Click on Services
3. Click on the subscription that you wish to cancel
4. Click on Request Cancellation from the Actions menu to the left
5. Please tell us why you wish to cancel this service with us
6. Select whether you wish for this service to be cancelled immediately or at the end of your billing period
7. Click on the Request Cancellation button to confirm
If you have selected to have your account cancelled immediately, this will be processed overnight. If you wish to bring your service offline as soon as possible, please open a support ticket after submitting your cancellation.