Symptom

An error message is received when trying to login to Wordpress from WP Toolkit in Plesk "Error getting administrator credentials: An error has occurred when decoding JSON: Illegal Token"

Cause

This is caused by a plugin called Elementor Pro running on a site that is using PHP 8.1.X

Fix

This usually occurs when your website is running PHP 8.1.X and should be upgraded to PHP 8.2.X to clear the error message.

Was this answer helpful? 0 Users Found This Useful (0 Votes)