Scheduled Maintenance Notification – Possible Service Disruption Status: Resolved
Priority - Medium Affecting Server - Cluster P-Z1

Zeniar services may be impacted by planned maintenance being carried out by one of our upstream providers during off-peak hours.

Maintenance Window

Date: 24/06/2025
Time: 00:01 AM – 06:00 AM AWST

Potentially Affected Services

  • Plesk Panel

  • Webmail

  • Billing Portal

  • Support Portal

  • Websites hosted with Zeniar

Service interruptions of up to 60 minutes may occur during this time. Clients may experience issues accessing the listed services while the maintenance is in progress.

If you have any concerns, please log a support ticket via your billing portal.

Last Updated: 24/06/2025 01:49
Date: 24/06/2025 00:01 - 24/06/2025 06:00
Scheduled Maintenance Notification – Possible Service Disruption Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Zeniar services may be impacted by planned maintenance being carried out by one of our upstream providers during off-peak hours.

Maintenance Window

Date: 23/05/2025
Time: 00:01 AM – 06:00 AM AWST

Potentially Affected Services

  • Plesk Panel

  • Webmail

  • Billing Portal

  • Support Portal

  • Websites hosted with Zeniar

Service interruptions of up to 60 minutes may occur during this time. Clients may experience issues accessing the listed services while the maintenance is in progress.

If you have any concerns, please log a support ticket via your billing portal.

 

Last Updated: 23/05/2025 07:27
Date: 23/05/2025 00:01 - 23/05/2025 06:00
Scheduled Outage - Server Upgrade Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Zeniar services will be affected by planned server maintenance during low peak usage.

Schedule Maintenance Window

Date: 05/01/2024

Time: 20:00 AWST - 23:59 AWST

Affected Systems
  • Plesk Panel
  • Webmail
  • Billing Portal
  • Support Portal
  • Websites hosted on Plesk Linux will experience a brief outage

Disruptions are expected to the availability of our clients services for 120 minuets. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 15/05/2025 17:34
Date: 05/01/2024 20:00 - 27/06/2024 02:29
Planned Server Maintenance Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Schedule Maintenance Window

Date: 31/01/2025

Time: 23:00 AWST - 23:45 AWST

Affected Systems

  • Plesk Panel
  • Webmail
  • Billing Portal
  • Support Portal
  • Websites hosted with Zeniar may experiance disruptions during the maintenance window

Disruptions are expected to the availability of our clients services for 45 minuets. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 15/05/2025 17:22
Date: 31/01/2025 23:00 - 31/01/2025 23:45
Images not displayed in Knowledgeable articles Status: Resolved
Priority - Low Affecting Other - Support Knowledgeable

We're currently experiencing issues with our Knowledgeable articles that are preventing the images from loading.

Affected Systems
  • Support Knowledgeable Articles

We are looking to update the images and refresh the KB's. All steps are still available to support you during this refresh.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 04/12/2021 05:34
Date: 24/11/2021 06:49 - 04/12/2021 05:34
Scheduled Maintenance NBNCo Status: Resolved
Priority - Critical Affecting Server - Cluster P-Z1

Our services will be affected by scheduled maintenance from our network vendor on our primary and secondary connection by NBNCo.

Affected Systems
  • Plesk Panel
  • Webmail
  • Billing Portal
  • Websites hosted on Plesk Linux will experience a brief outage

Disruptions are expected to the availability of our clients services between 12AM - 6AM. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 18/11/2021 10:39
Date: 18/11/2021 00:00 - 18/11/2021 06:00
Scheduled Outage - Server Updates Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Our services will be affected by a scheduled server firmware update which will address standard bug issues and applies the latest security fixes.

Affected Systems
  • Plesk Panel
  • Webmail
  • Billing Portal
  • Websites hosted on Plesk Linux will experience a brief outage

Disruptions are expected to the availability of our clients services for 60 minuets. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 16/07/2021 16:01
Date: 18/07/2021 22:00 - 17/11/2021 08:48
Scheduled Outage - Server Updates Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Our services will be affected by a scheduled server firmware update which will address standard bug issues and applies the latest security fixes.

Affected Systems
  • Plesk Panel
  • Webmail
  • Billing Portal
  • Websites hosted on Plesk Linux will experience a brief outage

Disruptions are expected to the availability of our clients services for 30 minuets. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 05/07/2021 21:49
Date: 05/07/2021 21:00 - 05/07/2021 21:30
Scheduled Plesk Update Status: Resolved
Priority - High Affecting Server - Cluster P-Z1

Our systems will under a scheduled Plesk update (Plesk Obsidian 18.0.34) which will address standard bug issues and applies the latest security fixes.

Affected Systems
  • Plesk Panel
  • Webmail

Minimal disruptions are expected to the availability of our clients services. During the update window, clients may not be able to login to Zeniar Services listed above.

If you have any concerns, please open a support ticket within your billing login.

Last Updated: 10/03/2021 21:39
Date: 10/03/2021 21:00 - 10/03/2021 21:30

Server Status

Below is a real-time overview of our servers where you can check if there's any known issues.

Server Name HTTP FTP POP3 PHP Info Server Load Uptime
Cluster P-Z1
PHP Info