Introduction:

These instructions guide you through the process of scheduling a maintenance window for your website(s) using the 360 Monitoring feature in the Zeniar Portal. During the maintenance window, alerts for website performance issues will be temporarily paused, and normal alerting will resume once the window ends.

 Approximately 10 Minute Process

Step-by-Step Guide

1. Login to Plesk via your Zeniar Portal (Learn How)

2. Click the Manage button to open the 360 Monitoring dashboard in a new tab.

360 Monitoring Dashboard

3. Navigate to the Websites tab at the top of the dashboard.

360 Monitoring Websites Tab

4. Select the website where you'd like to schedule a maintenance window.

360 Monitoring List of Websites

5. Go to the Maintenance tab.

360 Monitoring Menu Bar Highlighting Maintenance Tab

6. Click the Add Maintenance Window button located at the top right.

360 Monitoring Image of Add Maintenance Window Button

7. Provide a title for the maintenance window.

Tip Note: If you have a public status page configured, the details of this maintenance window will be visible there.

Image of 360 Monitoring maintenance specify a title

8. Define the Impact & Interval for the maintenance window.

Image of 360 Monitoring Maintenance set impact and interval

9. Set the start and end date and time for the maintenance window.

Tip Note: Ensure the correct timezone is set on the settings page.

Image of 360 Monitoring Maintenance start and finish time

10. Click the Save button to apply the settings.

Image of 360 Monitoring maintenance Save Button

Your maintenance window is now successfully configured for the selected website(s). During this window, you will not receive alerts for any website degradation. After the maintenance period, alert notifications will resume as normal.

Require additional assistance?

Our dedicated Australian support team is ready to help. Reach out to us via email at [email protected] or by submitting a support ticket through your Zeniar Portal.

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