If you wish to give access to a team member or another user, you can do so by the portal dashboard. You can specify what they can access to restrict certain users to certain responsibilities.

Adding an additional user

1. Log into your account at https://zeniar.com

2. Select + New Contact from the left side bar

 

3. Select User Management from the left side bar

 

4. Click on Invite New User button located to the right

 

5. Enter the email address of the user you would like to invite. In this example, we will use [email protected]

 

6. Select if you would like to grant the user permission to your entire account or restrict access to only certain parts

Important Note: If you grant All Access, the contact will have access to your entire frontend service, contact & billing information

 

7. Once complete, click on the Send Invite button to send the registration email to your new contact

Accepting the invite

1. Your new user will receive an innovation email that they must accept within 7 days

Note Your contact will need to register a new account if they dont have an account already

 

2. Once they have accepted the invite / registered for an account, they will see a successful message advising the invite has been accepted

 

3. Please ensure that your new user confirms their email address for security reasons

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